Refund Policy

Last updated: 12 November 2026

14 days, in full. If you are not happy with your Niki Namerov subscription, ask for a refund within 14 days of any payment and you receive that payment back in full. You do not need to give a reason.

How to ask. Our orders are processed by Paddle, our reseller and Merchant of Record. Request a refund at paddle.net, by replying to your Paddle receipt, or by emailing hello@kaleopolis.com and we will arrange it with Paddle.

How long it takes. Refunds go back to the payment method you used. Paddle usually processes them within a few days; your bank may take longer to show it.

Cancelling is separate. You can cancel at any time so that the subscription does not renew. See section 5 of our Terms.

Your legal rights. This policy is in addition to your rights as a consumer, including the 14-day right to withdraw from a contract made online.