Terms and Conditions

Last updated: 12 November 2026

1. Who we are. Niki Namerov ("Niki", "the service") is provided by Kaleopolis Ltd, a company registered in England and Wales under no. 17538428, registered office 4 Haycroft Road, Surbiton, KT6 5AU, United Kingdom ("we", "us"). Contact: hello@kaleopolis.com. By using Niki you agree to these terms, and your contract for the service is with Kaleopolis Ltd.

2. What Niki is. Niki is software that uses artificial intelligence. You talk to it on Viber. It searches publicly available sources, suggests people who may be relevant to what you want, explains why, and drafts first messages for you. Niki is not a human, and no human service is sold. It is not a dating or matchmaking service.

3. Free use and the subscription. Asking Niki to find a person is free, within fair daily limits. The paid subscription ("hiring Niki") adds the work described on our website: Niki learns your goals, keeps notes for you, and looks for relevant people without being asked. Subscriptions are not open yet; sections 4 to 6 apply from the day they open.

4. Price and payment. The subscription costs £30 a month in the United Kingdom and €30 a month in Bulgaria, taxes included. It renews automatically each month until you cancel. Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries relating to payments and handles returns.

5. Cancelling. You can cancel at any time: through the link in your Paddle receipt, at paddle.net, or by emailing hello@kaleopolis.com. After you cancel, the subscription runs to the end of the month already paid for and does not renew. Free use stays open to you.

6. Refunds. See our Refund Policy.

7. Who can use Niki. You must be 18 or over. Niki asks for your year of birth once.

8. Opportunities, with no guarantee. Niki suggests people and drafts messages. We do not promise that a person will reply, agree to talk, or be right for you, or that any result will follow. The people Niki suggests are independent third parties. We do not vet, endorse or represent them, and they are not our partners. Check a person yourself before you rely on them, pay them or meet them. Whether to contact someone, and what you say, is your decision.

9. AI can be wrong. Niki's answers are generated by AI from public sources. They can be incomplete, out of date or mistaken. Do not treat them as professional advice.

10. Fair use. You agree not to use Niki to: build lists of contacts or send bulk or unsolicited marketing messages; harass, stalk, locate or harm anyone; find people for dating or sexual purposes; impersonate someone; or break the law. Niki is built to refuse such requests, and we may limit or end your access if they continue.

11. Messages to other people. Niki does not send messages to other people for you today; you send the messages he drafts. If sending is added, he will send only a message you have approved. You are responsible for what you send.

12. Suspending or ending access. We may suspend or end your access for a serious or repeated breach of these terms, for non-payment, or where there is a security or fraud risk. If we end a paid subscription for a reason that is not your breach, we refund the unused part.

13. Changes to the service. Niki is a new product and will change. If we make a change that materially reduces what you pay for, we tell you first and you may cancel and receive a refund for the unused part.

14. Our responsibility to you. We provide the service with reasonable care and skill. We are not responsible for the acts of people Niki suggests, or for losses that were not foreseeable, not caused by our breach, or that are business losses. Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

15. Your content and ours. What you tell Niki stays yours. You allow us to use it to provide the service to you, as our Privacy Policy describes. The software, the name and the site are ours.

16. Events outside our control. We are not in breach where we are stopped by events beyond our reasonable control, such as an outage at Viber or at a provider we rely on.

17. Law. These terms are governed by the law of England and Wales. If you are a consumer living in Bulgaria or elsewhere in the EU, you keep the protection of the mandatory consumer laws of your country and may bring a claim in its courts. Nothing here takes away your legal rights as a consumer.

18. Changes to these terms. If we change these terms, we post the new version here with its date, and tell subscribers before a material change takes effect.